- If there is any abnormal situation such as damage, dents, wetness that can be noticed before opening the package, except for the damage caused by the delivery carrier; The recipient must request the delivery person to prepare a report.

- The seller will make the necessary checks with the duly made notification and then the delivery of the product to him; If the Buyer is right in his statements, he replaces the defective product and delivers it to the Buyer at his own expense.