- Apart from the damage caused by the delivery carrier, if there is any abnormal situation such as damage, dents or wetness that can be noticed without opening the package; the Buyer should request the delivery person to prepare a report.

- The seller carries out the necessary checks after duly notifying and then delivering the product to him; If the Buyer is correct in his statements, he replaces the defective product and delivers it to the Buyer at his own expense.