- If there is any abnormal situation such as damage, crushing, or wetness that can be noticed without opening the package, other than damage caused by the carrier making the delivery; the Buyer must request the delivery officer to prepare a report.

- The Seller, after duly notifying and after the product is delivered to the Seller, performs the necessary checks; if the Buyer is right in his statements, replaces the defective product and delivers it to the Buyer, all expenses covered by the Seller..