- Except for the damage caused by the delivering carrier, if there is any abnormal condition such as damage, dents, or wetness that can be noticed without opening the package; the Buyer should request the delivery officer to prepare a report.

- The seller makes the necessary checks together with the duly notification and after the delivery of the product to him; If the buyer is right in his statements, it is a defective product; exchanges it and delivers it to the Buyer at his own expense. The buyer can also request a refund if he/she wishes. In this case, the refund will take 10 (ten) working days. It will be done in.

- In cases where the possibility of replacing the returned defective product with a non-defective product is no longer available due to stocks or similar compelling reasons, the Seller shall not pay the price of the product to the Buyer. declares and undertakes that it will return it in the same way as the collection method, without any interest or expense.

- The provisions of the Tax Procedure Law No. 213 and the relevant legislation are reserved in the return of the product, and the Buyer and the Seller are obliged to comply with the specified provisions.